T-Mobile was once an entertaining semi-upstart in U.S. mobile phone service, but it became a sleazy operation. Customers who believed a promise about a lifetime price are the latest victims of a cartel that couldn't care less about them.
@dangillmor "lifetime" anything is usually a con trick.
Inflation alone means that at some time the price will be "almost free".
BTW, so are SLA in most cases.
So your cloud provider f%cks up your business for a week? I'm sure that returning the fees that you would normally have to pay for your non-working cloud environment will save your business from bankruptcy.